FAQ  

Frequently asked questions

How are my Items Shipped Out


Items are Shipped via FedEx Groun in the United States and DHL for Outsde the Continenetal U.S and Worldwide. Shipping Policy Thank you for visiting and shopping at Terra Mar Caddy Company. Following are the terms and conditions that constitute our Shipping Policy.Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed after checkout and final Bill mailed to you. Shipment method Estimated delivery time Shipment cost would be confirmed to you as well through Product Tracking to your destination. The tracking number will be active within 24 hours. Customs, Duties and Taxes My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages My Website (change this) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We Shipp WorldWide.




How Long does it take to Design & Manufacture


It takes approximately 10 days to Build the Caddy to customer Satisfaction.




Can I order in Bulk or Wholesale?


Yes, For Wholesale & Bulk Order Please Contact Stephen O. Slatter at sosinvent@embarqmail.com for more Information . For whole-Sale, Investor Relationships, and Supplier Inquiries please do contact us and we would be glad to talk further with you​ sosinvent@embarqmail.com+1 (239) 348-8266




Does the Pricing Incude Shipping, Handling & Taxes


No. the Pricing is strictly for the product and does not include taxes, shipping & handing. Shipping, Handling & Taxes are blled on the final Invoice.




What are my Payment Options?


Paypal Credit/Debit Card Personal Checks Business Checks Mony Order Offline Payments





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